How to Create and Manage Global Email Filters

What is an Global Email Filter?

How to create a new Global Filter

How to edit an existing Global Filter

How to adjust the order of precedence

How to test your Global Filters

How to delete a Global Email Filter

 



What is an Global Email Filter?

You can use cPanel to create general email filters for ALL of the mail sent to your email users. This can be very helpful when trying to combat spam. You can filter it, discard it, or deliver it to selected folder.

PLEASE NOTE :  All Global account level filters will be applied before any user level filters and will filter email for ALL email accounts created under your hosting account.

We strongly recommend the use of User Level Filters first, but these Global filters are available to you if you feel more drastic measures are warranted.


For info on how to create User Level Filters, please see this page.

 


How to create a Global Email Filter

1. Login to your cPanel.

2. In the Email section, click on the Global Email Filters Icon.

filter icon


3.
Click on the Create a New Filter button.

create new filter

4. Enter a name for the filter in the Filter Name text box. This will be a way of allowing you to distinguish it from other filters once they are created. Please note, the filter name must be unique. If you give the filter the same name as another existing filter, the previous filter will be overwritten.

 



5. You can create new filters based on various criteria or Rules. For example, you can filter based on a key word in the subject or body of the message, or a specific sender in the From field. 
Lets say you want to filter all mail with the word “Owl” in the subject. First, select “Subject” in the first drop down and “contains” in the second drop down. Finally specify the word “owl” in the text area. It might look like this :


create filter box


6. Next, consider the Action. We strongly recommend selecting Discard Message as this action put the least amount of strain on the server and the individual account.


Actions


7. Now Click on the blue Create Button.


create button



That’s it! If you have any questions on how to use or create a new Global filter, let us know.

 


 


How to edit an existing Global Filter



1. Log into your cPanel account.


2. In the Email section, click on the Global Email Filters Icon.

filter icon

3. Under Current Filters, you will see all of your existing filters. Click on the Edit icon next to the appropriate one.

edit filter


4. Make the desired changes to the filter.



5. Click on the blue Save Button

save

 

 


How to adjust the Order of Precedence



1. Log into your cPanel account.

2. In the Email section, click on the Global Email Filters Icon.

fliter icon


3. Under Current Filters, you will see all of your existing filters. You can use the up or down arrows OR drag and drop your various filters into the order in which you like them to be executed.


If you have any questions about this, let us know.

 


 

How to test your Global filters



1. Log into your cPanel account.

2. In the Email section, click on the Global Email Filters Icon.

filter icon

3. Under Current Filters, you will see Test Filters section. Copy and paste a complete email message (including headers) to see how the system will process the message with the current filters in place.

4. Click Test Filter

test filter


Let us know if you have any questions about this process!

 


 


How to delete a Global email filter


1. Log into your cPanel account.

2. In the Email section, click on the Global Email Filters Icon.

filter icon

3. Under Current Filters you can see all of your existing filters. Click on Delete next to the appropriate filter name.

delete filter


4. On the next page, click on the Delete Filter button to confirm the removal your filter.

confirm delete




Contact us if you have any issues with this.

 

Was this answer helpful?

 Print this Article

Also Read

How to Create and Manage User Level Email Filters

What is a User Level Email Filter?How to Create a New User Level Email FilterHow to Edit an...

Apache SpamAssassin

What is SpamAssassin?How to Access SpamAssassin configSpamAuto-DeleteSpam BoxHow to adjust your...

Using GreyListing

What is Greylisting? How to turn Greylisting On and Off Associated Risks Troubleshooting...

Using BoxTrapper

What is BoxTrapper? How to Activate BoxTrapper How to Edit your BoxTrapper Settings How to...